Student Learning Support Resources

Student success means getting the most out of your time at Thomas More and being prepared for the future. You will find on this page, in the tabs below, information about tips for learning success and where to get help both inside and outside of the classroom – whether that classroom is on-campus or on-line.

This spring is all about flexibility. The Covid-19 pandemic has led to many changes and will surely lead to more. For example, this spring we have an even greater mix of on-campus and on-line courses to cover more bases. Digging in regardless of where you are and learning as much as you can is more important than ever. So, stay focused and stay connected. We are here to help. You are all Saints!

As we navigate the semester, if you need help, resources, or have challenges or successes to share, please CLICK HERE and let us know.


The tools that will help you learn online:

  1. Starting out With Canvas (for students)
  2. Student Video Tour
  3. Canvas Student Getting Started Guide

Canvas Mobile App
How to install the Canvas mobile student app on your phone. 

iOS Install | Android Install

Access Email

Microsoft Office Products Download 
Free access for students and employees 

The Office of Student Accessibility (OSA) works to enable equal access to learning. The OSA staff will be available Monday – Thursday, 8:30 a.m. – 5 p.m. and Friday, 8 a.m. – 4:30 p.m. All appointments will be conducted via email, phone, or video call (Zoom). You may request an appointment by clicking here.

Students may request to receive accommodations during this time. Please refer to the OSA webpage for information on requesting accommodations.

If you have concerns about how your disability will intersect with the transition to remote learning or if you encounter any unanticipated barriers, please do not hesitate to reach out.

Office of Student Accessibility

For Thomas More HelpDesk support please open a ticket one of three ways:

IT services has a limited number of Laptops available for checkout on a first-come-first-served basis with priority given to faculty and students. Make laptop checkout requests via the IT Services Helpdesk (, Computer Center help topic.

If you need specific software to complete your course, contact the IT Services Helpdesk (

Thomas More Training and How-To Site:

Computer Lab Locations & Hours

Outside Resources

Please note. Thomas More does not promote or endorse any specific vendor.

If Thomas More does not have any laptops available or if you prefer other resources, it may possible to rent a laptop from rent to own firms like Rent-A-Center ( or Aaron’s (


  • Printers are relatively cheap to purchase (~$60 for a home use inkjet printer)
  • Rental – check with Aaron’s or Rent-a-Center to see if they can rent one on a short term basis.
  • Check if local office stores like Office Max, Staples, or fedex office are open to make prints.
  • Check if local library is open, they often have printers customers can use.


Spectrum offers internet for students:

Comcast offers free internet, hotspots, and unlimited data:

Contact your cell or cable company as they may have offers for students





Turn phone into a wifi hotspot. Use with caution as this could eat into your minutes if you have a limited data plan. For instructions for apple and android see this link,

  • Treat your online classes the same way you’d treat going to class in person: have your materials on hand; sit at a desk, at least at first (maybe this will be a good opportunity for those who need to move around to be able to do so without disrupting the class!), take notes, and imagine yourself in the actual lecture class.
  • Choose a location for you and your computer away from distractions.  Make sure you have everything you need within easy reach – textbooks, notes, etc.
  • Plan for connecting to the internet and working remotely.  Will you be videoconferencing with your professors and classmates?  Keep in mind your background and other people who may be sharing your space.  Make sure your audio and video are working ahead of time.
  • Remember that others can see you if you’re in a situation involving video-conferencing. Dress appropriately any time you are on camera.
  • Plan to be “computer-ready” 10 minutes before class begins–you don’t want to miss out on any information due to slow computer start-up.
  • Set a schedule for yourself.  Staying organized and balanced is essential.  A good idea is to complete online assignments during the time you would normally be in the classroom.  Be sure to schedule in time for breaks, meals, exercise, etc.
  • Use this as an opportunity for a fresh start, really paying attention during online classes, and then following through with reviewing and studying.
  • Actively participate! Use Canvas tools and discussion boards to chat, conference, and collaborate with your professors and classmates. Check Canvas for updates every day.
  • Ask for help when you need it!  Remember that you still have access to your advisor, professors, classmates, academic coaches, peer tutoring, writing center, math center, and Smarthinking if you need assistance or resources.  You have a large network of people at your fingertips – stay connected!
  • Get in the habit of checking your Thomas More email several times a day, and respond to your emails in a timely manner.  Remember, your professors and the University will use your Thomas More email to communicate with you!
  • Be patient with your professors.  Many of them are learning how to teach online, just as you are learning how to learn online.
  • Be patient with yourself. We are all in this together, so reach out to others when you need help.
  • Take care of yourself. This is a stressful time and changes are happening rapidly.  Find ways to relax – read a book, watch a funny video, meditate, talk to your friends and family.  Stay hydrated and do your best to eat healthfully.  Get 7-8 hours of sleep every night.

Canvas Support and Helpline 24×7
Canvas Support Helpline: 855.572.9552
Chat with Canvas Support

For Thomas More HelpDesk support please open a ticket one of three ways:

Thomas More Training and How-To Site


Institute for Academic Excellence Online Resources for Academic Support

To sign-up for tutoring click here. You will find schedules for peer tutoring (most core courses and many other courses), writing center, and math tutoring.


Counseling Services and Wellness Programs

Testing sites for COVID-19

Work Study Job Board

COVID-19 Drive-Thru Testing

3104 Dixie Hwy, Erlanger, KY 41018

St. Elizabeth Imaging
7200 Alexandria Pike
Alexandria, KY 41001
Tuesday and Thursday
5-9 p.m.

The Counseling Center continues to partner with St. Elizabeth Physicians to provide the following services to Thomas More students at no cost:

  • Crisis intervention/support
  • Mental health assessments
  • Individual therapy
  • Referrals to community agencies for
    • Case management
    • Medication evaluation/management
    • Inpatient or specialized treatment

Due to COVID-19, all services are currently conducted via a secure, HIPAA compliant telehealth platform.  For questions or to schedule an appointment, email Director of Counseling Melissa Mauser at